Draft under review
Who we are
This website is operated by ShipNation Express LLP ("ShipNation Express", "we", "us"). This policy explains how we handle personal information you share with us through this website.
Information we collect
- Details you enter in our forms, such as your name, phone number, email address, city and shipment details.
- Messages you send us by phone, email or WhatsApp.
- Basic technical information needed to run and secure the website, such as IP address, browser type and the pages requested.
How we use it
- To respond to your enquiry and prepare a quote.
- To arrange and support shipments you book with us.
- To keep the website secure and prevent misuse.
- To meet legal, tax and regulatory obligations.
Sharing
We share shipment details with the courier and logistics partners needed to carry out a shipment, and with authorities where the law requires it (for example customs for international shipments). We do not sell your personal information.
Cookies and analytics
Essential cookies may be used to run the website. If we use analytics or advertising cookies, we will ask for your consent first, and you can decline them.
Retention and security
We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable technical and organisational measures to protect it.
Your rights
You may ask us to access, correct or delete your personal information, or withdraw consent, subject to applicable law including the Digital Personal Data Protection Act, 2023.
For any questions, write to [email protected] or call +91 95577 95559 / +91 85339 22280.